Customer service roles require polite greetings, clear problem clarification, and solution-focused language. Memorising practical phrases improves confidence at work.
Customer service roles require polite greetings, clear problem clarification, and solution-focused language. Memorising practical phrases improves confidence at work.
Learn calm response phrases, empathy statements, and escalation language. Professional communication can reduce conflict and increase customer satisfaction.
Role-play phone calls, email replies, and in-person conversations to build fluency under pressure. Practical drills make language more automatic.
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